Getting your meter data from your network
Verified 26 July 2026
Every portal name and link below was checked against that network's own website on the date above. Portals do get renamed, so if one of these does not match what you see, tell us at support@powerlens.com.au.
Your electricity network is the company that owns the poles, the wires and the meter. It is not the company that bills you, and it does not change when you switch retailers. The network holds the same half-hourly record your retailer does, and in some states it will hand it over in minutes instead of days.
Which network am I on?
Type your postcode and we will tell you. Postcode boundaries and network boundaries are different lines on the map and they cross, so where yours straddles two networks we show both rather than guessing at one.
Your network is decided by where you live. Your retailer is the company that bills you, and that one is on your bill rather than in your postcode.
It is also on your bill. Look for the faults and emergencies number, or a line about who to call in a blackout. That company is your network. The list below is grouped by state, with the rough area each one covers.
Victoria: every network has a portal
Victoria is the easiest state in the country for this. All five Victorian networks run a self-service portal. You register once using the meter number (NMI) from your bill, and after that you can download your own data whenever you like.
- CitiPower and Powercor (Melbourne CBD and western Victoria): myEnergy. Ask for the detailed report. Powercor's own help pages confirm the detailed format is the NEM12 format.
- United Energy (south east Melbourne and the Mornington Peninsula): myEnergy. Under reports, either the detailed report or the Victorian Energy Compare report works. We have tested both. If you have an old bookmark for Energy Easy, that was United Energy's previous portal and myEnergy replaced it.
- Jemena (inner north west Melbourne): My Portal. The portal download is a CSV, but Jemena describes it as a usage export rather than a NEM12 file, so it may not be the one we can read. If we refuse it, contact Jemena and ask for your NEM12 electricity usage data directly.
- AusNet (eastern and north eastern Victoria): myHomeEnergy for a smart meter. If you have an older meter, or the portal will not show your property, use AusNet's meter data request instead.
Two of these are both called myEnergy and they are not the same site. United Energy and the CitiPower and Powercor networks are run by the same group and use the same portal software, so use the link beside your own network above.
South Australia: one portal, and a good one
- SA Power Networks (all of South Australia): the Energy Dashboard. Registration is free and takes a few minutes with a bill in front of you. Download the detailed report. SA Power Networks' own help pages confirm the detailed format is an abridged NEM12 file. Solar generation is included.
New South Wales: request forms, about 10 business days
No New South Wales network runs a self-service download. All three use a form, and all three allow up to two years of history, free up to four requests in any 12 months.
- Ausgrid (Sydney, Central Coast, Hunter): request meter data. You need your meter number (NMI), the account holder's surname, the postcode and a date range. All four have to match Ausgrid's records or the request is refused.
- Endeavour Energy (south west Sydney, Blue Mountains, Illawarra): provide meter data to customer.
- Essential Energy (regional New South Wales): meter data requests. Essential's page states plainly that interval data is delivered as a standardised NEM12 file, which is exactly what you want.
Queensland: request forms, about 10 business days
- Energex (south east Queensland): accessing your metering data. If you have an interval meter you get detailed data as a CSV, by email only. Records go back to 1 January 2017 and you can ask for up to two years.
- Ergon Energy Network (the rest of Queensland): accessing your metering data. Same process as Energex, same parent company.
Things every network has in common
- Ask for detailed or interval, never summary. Summary means a PDF of quarterly totals.
- You must have been the account holder for the period you are asking about. Networks verify this before sending anything, and a mismatched surname or postcode is the usual reason a request bounces.
- Four requests a year are free. Beyond that, or in a non-standard format, a network may charge.
- No smart meter, no half hours. If your meter is still read by a person every quarter, there is no interval record to send. Your bill verdict still stands on its own.