Getting your meter data from Ausgrid
Sydney, the Central Coast and the Hunter: the request form, and what must match your bill.
How your file gets from Ausgrid to your report
You. Have these ready. Your meter number (NMI), on the bill. The account holder's surname, exactly as on the bill. Your postcode. An email address you can check.
What this means for you
The file is your data, and Ausgrid has to give it to you if you ask. You don't have to say why.
In short
You ask Ausgrid for your meter data file (NEM12) with a form. Choose Detailed when it asks what you want. When the file comes, you add it to your report.
Ausgrid is the network for Sydney, the Central Coast and the Hunter. A network is the company that owns the poles and wires, whoever bills you.
Ausgrid has no download. You fill in a short form, and your meter data file (NEM12) comes by email within 10 business days. Not sure this is your network? Find your network.
Fill in a formUp to 10 business days
Have these ready
- Your meter number (NMI), on the bill
- The account holder's surname, exactly as on the bill
- Your postcode
- An email address you can check
The steps
Open Ausgrid's Request your meter data form.
On screen Request your meter data
Answer No to the bulk request question.
On screen Is this a bulk request
Enter the meter number (NMI), your postcode and the account holder's surname.
On screen NMI, Postcode, Surname
These three must exactly match Ausgrid's records, or the request is refused.
Under Report type choose Detailed.
On screen Detailed
Not Summary.
Set a Start date and End date covering the last 12 months. You must have held the account for that whole period.
Add your contact name, email and phone, answer No to third-party request, tick I confirm and agree, and Submit.
If Ausgrid has not seen your email address before, click the link in its validation email.
Wait for the email with the file. Ausgrid says within 10 business days of a valid request.
Pick this, not these
Choose Detailed
- Summary
Ausgrid's form says the detailed report, the meter data file (NEM12), is only for interval meters.
What you get. A .csv file by email, with a guide to reading it
What to watch for
- Up to two years, all within the past two years.
- Free for four requests in 12 months.
- Times in the file are standard time all year, even in summer.
Still checking. Typical turnaround today, and whether the email carries the file or a download link.
When the file arrives
- Step 1
Upload your bill
We read what you pay now, exactly, from your own bill.
- Step 2
We price every plan in your area
Every plan in the government's open plan data, priced on your use.
- Step 3
Stay or Switch
If staying put is the better plan, that is what the report says.
Open your PowerLens report and choose Add meter data, free. Upload the file as it arrived, without opening and saving it in Excel first. No report yet? Start with your bill.
If our upload can't read the file, it will say so. What a good file looks like.
Other networks and retailers are in the full list. Back to the guides.
Read next
Your meter and your billVerified 26 July 2026
About your meter data file
What the file is, what to ask any retailer for, and why opening it in Excel breaks it.
Your meter and your billVerified 6 November 2026
Every network portal and form
Each network's portal or form, the exact option to pick, and how long each one takes.
Check your own plan
Upload your bill and we price every plan in your area against it.
- The check is free. You only pay if we find you a better plan.
- Retailers never pay us.
- Your bill file is deleted once we've read it.