Getting your meter data from Energex
South east Queensland: the request form, and which report type to pick.
How your file gets from Energex to your report
You. Have these ready. Your meter number (NMI), on the bill. Your name and address as the account holder. The date your electricity account started at this address. An email address.
What this means for you
The file is your data, and Energex has to give it to you if you ask. You don't have to say why.
In short
You ask Energex for your meter data file (NEM12) with a form. Choose Monthly detailed data when it asks what you want. When the file comes, you add it to your report.
Energex is the network for south east Queensland. A network is the company that owns the poles and wires, whoever bills you.
You ask for your meter data file (NEM12) with a short form, and it comes by email within 10 business days. One option has a confusing name, so the steps show which to pick. Not sure this is your network? Find your network.
Fill in a formUp to 10 business days
Have these ready
- Your meter number (NMI), on the bill
- Your name and address as the account holder
- The date your electricity account started at this address
- An email address
The steps
Open Energex's Metering data request form.
On screen Metering data request form
Under This request is being made by choose The electricity account holder, and fill in your contact details.
On screen The electricity account holder
Fill in the premises details: the meter number (NMI), the address, and the date from which the electricity account was held.
On screen Date from which the electricity account was held
Your first bill or welcome letter shows this date.
Under Report type choose Monthly detailed data.
On screen Monthly detailed data
Despite the word Monthly, this is the half-hourly file. Quarterly summary data is a PDF of totals.
Set a Data start date and Data end date covering the last 12 months.
Tick the confirmation that you held the account for those dates and Submit.
Wait for the email. The file comes as a CSV, sometimes zipped, with a summary PDF.
Pick this, not these
Choose Monthly detailed data
- Quarterly summary data
- Unsure
Energex's own guide says the detailed data report is the standard meter data file (NEM12), with solar export included.
What you get. A .csv file by email, sometimes inside a .zip, plus a summary PDF
What to watch for
- Data goes back to 1 January 2017 at most, and two years in one request.
- Free for four requests in 12 months.
- Ergon uses the same form.
Still checking. Typical turnaround, and whether a start date before the account-held date is refused.
When the file arrives
- Step 1
Upload your bill
We read what you pay now, exactly, from your own bill.
- Step 2
We price every plan in your area
Every plan in the government's open plan data, priced on your use.
- Step 3
Stay or Switch
If staying put is the better plan, that is what the report says.
Open your PowerLens report and choose Add meter data, free. Upload the file as it arrived, without opening and saving it in Excel first. No report yet? Start with your bill.
If our upload can't read the file, it will say so. What a good file looks like.
Other networks and retailers are in the full list. Back to the guides.
Read next
Your meter and your billVerified 26 July 2026
About your meter data file
What the file is, what to ask any retailer for, and why opening it in Excel breaks it.
Your meter and your billVerified 6 November 2026
Every network portal and form
Each network's portal or form, the exact option to pick, and how long each one takes.
Check your own plan
Upload your bill and we price every plan in your area against it.
- The check is free. You only pay if we find you a better plan.
- Retailers never pay us.
- Your bill file is deleted once we've read it.